CPW Hot Cats Culture

We want raving fans and not just satisfied customers. The success of CPW has been built on its culture.
CPW encourages a loyal workforce that is hard working, reliable, honest, experienced and well qualified.

Being able to employ such a great workforce, CPW highly values good workers and looks after them to ensure they become raving fans of CPW and not just a satisfied workforce.

Ways in which we look after our employees:

• Strive to ensure that all workers individual needs are met
• Ongoing support
• Individual attention and understanding with fairness and compassion
• Friendly atmosphere
• Supply uniforms and laundry
• Safety Shoes
• Training to EHO standard and ensure you gain your Basic Food Hygiene Certificate
• On going support through CPW's office staff. Each member has a minimum of 15 years experience in catering, ensuring we understand problems that you may encounter
• We strive to ensure we get it right and apologise when wrong
• We strive to protect temps and encourage fairness from the clients.

Clients are valued and business is never taken for granted:

• We strive to have raving fans and not just satisfied customers, through constantly getting it right and being totally honest at all times
• We aim to make each and every client know that they are valuable and that we appreciate their business
• We build a rapport that is strong and call regularly, not only for business but also for friendship
• We strive to provide our clients with what they have requested and supply this as quickly as possible
• We marry our triangle as best we can with the information given from both parties (client/temp's needs)
• If problems arise we aim to deal with them efficiently and effectively to ensure the problem is resolved in the minimum time scale possible. Non-conformance is recorded to ensure procedures are put in place to reduce the risk of the same problem occurring again.

CPW strives for excellence, fairness and commitment!